Scheduled Upgrade - Self-Service Customer Portal for Utility Billing

The BOPU will be upgrading its online customer self-service portal for utility billing on Tuesday, June 3. The upgraded portal will provide customers with a faster, more secure, and user-friendly way to manage and pay their utility bills. Sign-up information and instructions will be provided on Tuesday, June 3. To prepare, please have your Account Number and Customer ID ready.

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Services & Information

Backflow

Help protect the public water system from pollutants through the backflow prevention program.

Property Owner's Responsibility

The Board of Public Utilities is responsible for maintaining and replacing water and sewer mains within the City of Cheyenne, while property owners are responsible for service lines and meter pits at their service address.

File a Claim

Learn how to file a claim through the City's Risk Management Office.

Outside Service Boundaries

Visit this map of the Board of Public Utilities' service boundaries.

Plan for Wise Water Use

Learn more about the Board of Public Utilities' Water Conservation Program.

New Lawn Permit

Apply for a New Lawn Permit, either online or in-person.

Watering Schedule

Review year-round requirements for watering and resources for low-water landscapes.

Watering Schedule Waiver

Apply for a waiver if the Watering Schedule poses constraints for maintaining your lawn.

Pressure Reducing Valves

Pressure reducing valves lower and regulate water pressure. Click to learn more.